Terms and Conditions

By clicking "I Agree," creating an Account, or otherwise accessing the Platform, you confirm that:

1. You are at least eighteen (18) years of age or the age of majority in your jurisdiction, whichever is greater;
2. You have the legal capacity and authority to enter into a binding contract;
3. If registering on behalf of a business or legal entity, you are duly authorized to bind that entity to these Terms;
4. Your access to and use of the Platform does not violate any law or regulation applicable to you.

These Terms incorporate by reference our Privacy Policy, Acceptable Use Policy, and any feature-specific supplemental terms presented to you upon activation of those features.

"Account"

Your unique, password-protected account on the Platform.

"AI Outputs"

Any content, recommendations, data, text, images, audio, video, code, or analytics generated by Aiexnet's artificial-intelligence agents, models, or workflows in response to your inputs.

"Business Tier"

The active subscription level (Free, Basic, Pro, or Enterprise) selected by the User.

"Credits"

Non-monetary, internal usage units consumed when invoking AI agents, automations, or specific Platform features.

"Confidential Information"

Non-public information disclosed by either party that, given its nature or the circumstances of disclosure, should reasonably be understood as confidential.

"Generated Assets"

Digital outputs produced through User-driven invocation of Platform features — e.g., generated copy, images, videos, voice scripts, automation flows.

"Integrations"

Third-party services connected to the Platform — e.g., WhatsApp Business, courier APIs, payment gateways, Supabase, OpenAI, Anthropic, Google.

"Platform"

AIEXNET B2B OS, including the web application, Progressive Web App, mobile applications, APIs, and all related services operated by AIEXNET LLC.

"User Data"

Any data you upload, input, transmit, store, or generate through the Platform.

To use the Platform, you must:

1. Be at least eighteen (18) years old (or sixteen with verifiable parental consent where local law permits);
2. Not be barred from receiving services under any applicable law;
3. Not be located in, under the control of, or a national or resident of any country subject to a comprehensive embargo or sanctions program of the United Nations, the United States, the European Union, the United Kingdom, or the Government of the People's Republic of Bangladesh;
4. Not appear on any government list of restricted or prohibited parties (including, without limitation, the U.S. Treasury Department's OFAC Specially Designated Nationals list and the EU Consolidated List).

We reserve the right, at our sole discretion, to refuse, suspend, or terminate access to any person or entity that does not meet these criteria.

AIEXNET B2B OS is a multi-tenant, AI-powered business operating system designed for small and medium businesses — with particular focus on the Bangladesh e-commerce, services, and digital-products markets. The Platform's features include, but are not limited to:

• AI-driven order management, lead pipelines, cashflow analytics, and unit economics modeling;
• Configurable AI agents for marketing, copywriting, voice automation, image generation, and video generation;
• Workflow automation, including n8n-compatible orchestration and webhook execution;
• Courier-dispatch integrations for parcel logistics in Bangladesh and abroad;
• WhatsApp Business, voice, SMS, and email automation;
• Real-time dashboards, reporting, and business intelligence.

The Platform is provided on a Software-as-a-Service ("SaaS") basis. We may add, modify, deprecate, or remove features at any time, without prior notice, at our sole discretion.

Subject to your continued compliance with these Terms and the timely payment of any applicable fees, Aiexnet grants you a limited, worldwide, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for your lawful internal business operations.

You may NOT:

1. Reverse engineer, decompile, disassemble, or attempt to derive or extract the Platform's source code, except where such restriction is prohibited by law;
2. Resell, sublicense, lease, lend, distribute, or otherwise transfer access to the Platform without our express prior written consent;
3. Use the Platform to develop, train, or improve a competing product or service;
4. Remove, alter, or obscure any proprietary notices, copyright marks, trademarks, or branding on the Platform.

You agree NOT to use the Platform, directly or indirectly, to:

1. Violate any applicable law, regulation, or third-party right;
2. Send spam, bulk unsolicited communications, or otherwise violate anti-spam laws (including CAN-SPAM, GDPR, ePrivacy, and Bangladesh ICT Act provisions);
3. Engage in fraud, money laundering, terrorism financing, tax evasion, or any criminal activity;
4. Create or distribute malware, ransomware, viruses, trojans, worms, or any code intended to disrupt, damage, or gain unauthorized access to computer systems;
5. Harvest, scrape, mine, or otherwise collect data from the Platform other than data you legally own and are authorized to access;
6. Probe, scan, test the vulnerability of, or breach the security or authentication measures of the Platform without prior written authorization from Aiexnet's security team;
7. Impersonate any person or entity, including Aiexnet personnel, government officials, or another User;
8. Generate, store, transmit, or display content that: (i) is sexually explicit and involves minors; (ii) glorifies or incites violence; (iii) promotes hate speech, harassment, discrimination, or violence based on race, ethnicity, religion, gender, sexual orientation, disability, or any protected status; (iv) promotes self-harm or suicide;
9. Generate deepfakes, non-consensual intimate imagery, voice cloning of any person without their explicit consent, or any synthetic media intended to deceive;
10. Generate or distribute political misinformation, election interference content, public-health disinformation, or financial-market manipulation content;
11. Exceed published rate limits, exhaust credit allocations through automated abuse, or attempt to circumvent the billing system;
12. Use the Platform to provide regulated services (medical, legal, financial, tax, insurance) unless properly licensed in every applicable jurisdiction;
13. Use the Platform for any high-risk application where failure could lead to death, personal injury, or significant property or environmental damage;
14. Train, fine-tune, distill, or benchmark another AI model on outputs of the Platform without our express written consent.

Violations of this Section may result in immediate Account suspension or termination, forfeiture of unused Credits, recovery of any damages caused to Aiexnet or other Users, and referral to law enforcement.

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED — INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, RELIABILITY, OR FREEDOM FROM HARMFUL COMPONENTS OR DATA LOSS.

Without limiting the foregoing, we do NOT warrant that:

1. The Platform will meet your specific business or legal requirements;
2. The Platform will be uninterrupted, timely, secure, or error-free;
3. AI outputs will be accurate, complete, suitable, current, or fit for any particular purpose;
4. Any defects or vulnerabilities will be corrected within any specified timeframe;
5. Integrations with third-party services will function continuously or in any particular manner;
6. The Platform will be free of viruses, malicious code, or unauthorized intrusions.

Some jurisdictions do not allow the exclusion of implied warranties — in those jurisdictions, our warranties are limited to the minimum extent permitted by law.

You agree to defend, indemnify, and hold harmless Aiexnet, its parent, affiliates, officers, directors, employees, agents, and licensors from and against any and all third-party claims, damages, liabilities, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorney's fees) arising out of or related to:

1. Your access to or use of the Platform;
2. Your User Data or your User-driven AI outputs;
3. Your breach of these Terms or the Acceptable Use Policy;
4. Your violation of any law or any third party's rights — including, without limitation, intellectual property, privacy, publicity, consumer-protection, or anti-spam rights;
5. Your relationships, contracts, or disputes with your own customers, vendors, employees, contractors, suppliers, or end users, arising from or related to your use of the Platform.

Aiexnet may, at its option, assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate fully with Aiexnet's defense.

Neither party shall be liable for any delay, interruption, or failure to perform due to causes beyond its reasonable control — including, without limitation: natural disasters, pandemics, epidemics, war, armed conflict, terrorism, civil unrest, riots, government action, embargoes, sanctions, regulatory or court orders, cyberattacks (including DDoS, ransomware, or zero-day exploits), internet or telecommunications outages, failures or outages of third-party cloud providers (including but not limited to Supabase, AWS, Google Cloud, Cloudflare, OpenAI, Anthropic), failures of courier networks, power grid failures, fire, flood, earthquake, or labor disputes.

You represent and warrant that:

1. You are not located in, under the control of, or a national or resident of any country subject to a U.S., EU, UK, or Bangladesh embargo or trade sanctions;
2. You are not listed on any government list of prohibited or restricted parties (including OFAC SDN, EU Consolidated List, UN Security Council sanctions lists);
3. You will not use the Platform in any manner that would violate export-control or sanctions laws of any applicable jurisdiction;
4. You will not use the Platform to develop, design, manufacture, or produce nuclear, chemical, or biological weapons, or missile technology.

You represent that you have not, and will not, directly or indirectly, offer, promise, give, or authorize the giving of anything of value to any government official or other person to improperly influence official action, in violation of the U.S. Foreign Corrupt Practices Act (FCPA), the UK Bribery Act 2010, or any applicable anti-corruption law in Bangladesh or any other jurisdiction.

You may not assign, transfer, sub-license, or delegate any rights or obligations under these Terms — by operation of law or otherwise — without our prior written consent; any attempted assignment without such consent is void. Aiexnet may freely assign or transfer these Terms, including to a successor entity, affiliate, or in connection with a merger, acquisition, restructuring, or sale of all or substantially all of its assets, without notice or consent.

You consent to receive communications from Aiexnet electronically. Your electronic acceptance of these Terms — whether by clicking "I Agree," ticking a checkbox, continuing to use the Platform, or any equivalent action — constitutes a legally binding signature with the same force and effect as a handwritten signature, in accordance with the Bangladesh Information and Communication Technology Act, 2006 (as amended) and applicable international electronic-signature laws (UETA, ESIGN, eIDAS).

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

No waiver of any provision of these Terms shall be deemed a further or continuing waiver. Failure or delay by Aiexnet to exercise or enforce any right, power, or remedy does not constitute a waiver of that right.

These Terms — together with the Privacy Policy, Acceptable Use Policy, any Data Processing Addendum, and any feature-specific supplemental terms — constitute the entire agreement between you and Aiexnet regarding the Platform and supersede all prior or contemporaneous understandings, agreements, representations, or warranties, whether written or oral.

These Terms are written in English. Translations may be provided for convenience only. In the event of any conflict between the English version and any translation, the English version controls.

Nothing in these Terms creates a partnership, joint venture, agency, franchise, sales representative, or employment relationship between you and Aiexnet. You may not make any representations, warranties, or commitments on Aiexnet's behalf.

You acknowledge that, in entering into these Terms, you have not relied on any statement, representation, warranty, or agreement of Aiexnet except those expressly set forth herein. All prior discussions, negotiations, or marketing representations are hereby superseded.